Support

Before opening a ticket

• Check the installation guide and the release notes, which list the known issues.
• On a cloud, run sudo strongctl verify: it points to the failing service, port or certificate.
• Update the system (sudo apt update && sudo apt upgrade). The fix may already be in the updates channel.

Report a problem

Open an issue in the StrongLinux repository with:

• the edition and version: cat /etc/os-release and dpkg -l 'stronglinux-*' strongctl;
• what you did, what you expected and what happened;
• the relevant logs: journalctl -b -u <service> and, on a cloud, the output of strongctl verify.

Contact

Email: suporte@strongcloud.com.br. For problems in the system, prefer an issue: everyone can follow the fix.

Security

Report vulnerabilities privately to suporte@strongcloud.com.br, never in a public issue. Fixes are published in the stronglinux-1.0-security channel.